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| May 19, 2020

Viveo Health Releases its Telemedicine Platform to Users Free Worldwide

Marina Turea

Marina is passionate about all emerging technologies in the healthcare space and love to write about all of them. Marina is passionate about all emerging technologies in the healthcare space and love to write about all of them.

Estonian health technology company Viveo Health is providing “Virtual Office for Doctors,” free to medical professionals globally. The company is releasing its telemedicine platform to keep up with the high demand for dependable remote medical consultation platforms during the COVID-19 pandemic.

The “Virtual Office” platform can handle phone, chat, and video functionality and works both online and offline. This means that patients have the best access to their healthcare providers as well as their choice of consultation method. This ensures a comfortable experience for people who may be unfamiliar with this type of technology.

What Virtual Office for Doctors Can Do

Designed with the medical professionals in mind, Virtual Office for Doctors is a centralized platform that handles remote consultations but also an appointment calendar, emails, EMR access, and a secure note-taking function.

Also, Viveo Health has designed safety and security in every aspect of the platform. Furthermore, the Virtual Office for Doctors is HIPAA, GDPR, and PCI DSS 3.2 compliant.

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COVID-19 Telehealth Toolkit

On April 23, the Trump Administration released a new telehealth toolkit, allowing the states to accelerate the adoption of enhanced telehealth coverage policies for the Medicaid and Children’s Health Insurance Programs during the COVID-19 pandemic. This toolkit expands on the Centers for Medicare and Medicaid Services’ efforts to provide states with a wide array of both guidance and tools to enhance their ability to care for their Medicaid and CHIP patients during the current public health emergency.

The Big Picture

While the country of Estonia has been considered a model for digital healthcare long before the COVID-19 pandemic, the crisis has highlighted the need for robust tech solutions in healthcare across the globe. The pandemic has encouraged investment in telemedicine, as well as long-term use of these tools. Electronic medical records have also come to the forefront.

However, with the growing use of telehealth, health inequalities have also been highlighted; these include obstructions to use, such as age. Elderly people are often not tech-savvy, which can mean the most vulnerable people are not able to access this type of healthcare.

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A Message from Estonia

“During these unprecedented times, the healthcare sector is under a lot of pressure to provide health services to people safely and securely. This has resulted in a shocking increase in the number of poor communication tools used for patient consultations such as WhatsApp and Zoom that are not designed for use by medical professionals,” commented Raul Källo, founder and CEO of Viveo Health.

This is why Estonian health and technology company Viveo Health made its telemedicine platform free to doctors and medical professionals all over the world.

“We see an important opportunity to help during this crisis and offering our platform free of charge ensures that both doctors and patients around the globe have access to virtual secure healthcare. With all of the uncertainties centered around the future impact of COVID-19, digital healthcare has an important role to play for just months and years to come.”

“Estonia is the first true digital society and during this crisis, we’re looking to technology to provide aid and support to other countries around the world,” added Kersti Kaljulaid, the president of Estonia. “Making healthcare more digital is definitely one thing we’ll see evolve as the result of this crisis. The shift from in-person consultations to telemedicine will not only save people’s lives, but thanks to increasing efficiency, it will also save time and resources that can be used elsewhere.”

Since the beginning of the 21st century, the tiny, eastern European nation has offered every citizen a government-issued “digital identity” card. The national ID card can be used for the country’s social security, voter registration, health insurance, banking, and more. Estonia now offers a revolutionary “e-residency” program for people across the globe who want to join the country’s digital revolution. This will allow “e-residents” to register their business in Estonia.

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