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| July 20, 2020

[Podcast] Fireside chat with Jeff Arnold, WebMD & Sharecare Founder on Covid-19 & The Future of Medicine

Healthcare Weekly Staff

The Healthcare Weekly staff brings you the latest in healthcare innovation, technology, news and more. The Healthcare Weekly staff brings you the latest in healthcare innovation, technology, news and more.

Today’s guest on the Healthcare Weekly podcast is Jeff Arnold. He founded WebMD in 1998 and is now the CEO of Sharecare, a digital health company. 

Sharecare provides personalized content to help people manage their health, adjust their behavior, and improve their overall health. 

When Jeff started WebMD, only 26% of Americans had internet access. Since then, the number has increased to 90%, thus making content consumption much more accessible and opening up so many healthcare opportunities. Jeff explains how artificial intelligence can and will play a critical role in the delivery of healthcare services in the United states, as it can be used to organize patient data, go through lists of information, learn from phone conversations, and so on. However, its role is only supportive to doctors and will never be able to replace them.



Topics covered:

  • Establishing trust in content
  • Distinguishing between fake and real news in the age of Covid-19
  • The impact of COVID-19 on how we perceive content and data, plus Sharecare’s Real Age Test
  • The fear of COVID-19 case numbers increasing again when restrictions are lifted and the solutions deployed by Sharecare to help mitigate a new wave of infections. 
  • How employers can get insights from health data and act on it to keep work environments safe and secure
  • The future of the integrated consumer path between informational content and clinical decision making
  • Predictions of the future of healthcare, Artificial Intelligence, and the myth of giving up on doctors 

Sharecare has also released a Covid-19 conversational AI symptom tracker. Check this resource to learn more about this amazing new free tool released by Jeff and the team. 

Cool things to bear in mind about Jeff Arnold.

Atomwise and Charles River Labs Form Alliance to Provide AI Services

He founded WebMD in 1998 with the proceeds he made from an earlier health tech company (a precursor to a telemedicine solution). WebMD remains one of the most popular digital healthcare platforms in the world today.

He was also the founder and CEO of HowThingsWork which later sold for $250 million to Discovery Communications.

Jeff founded Sharecare in 2010, a company that has now grown to over 3,000 employees. sharecare is a wellness engagement platform which provides users with personalized recommendations on how to improve their health over time. 

Subscribe to‘Healthcare Weekly: At the Forefront of Healthcare Innovation’ podcast on your favorite podcast network, today! New episodes released every week.

Love this podcast? Check out these other recent episodes:

PatientSphere: blockchain+AI consolidates patient data and makes revenue

About Sharecare:

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit

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